Joss and Main is the web based retailer offering stylistic layout things for your family needs. The organization is settled in Boston, US, and the organization utilizes 288 individuals.
Have you at any point purchased a modified thing from Joss and Main? It didn’t coordinate with your assumptions? Try not to stress! Joss and Main give 30 days fulfillment assurance to the entirety of its items and if you don’t adore your buy, you can undoubtedly return your buy to the organization.
Deep-Diving Into The Return Policy
The time frame for return – 30 days
Joss and Main work 30 days standard return policy and you can return your electronic buys as long as 30 days from the date of the buys.
Nonetheless, all returns ought to be in their unique condition and with unique pressing.
The Return Procedure
The most effective method to return Joss and Main things
Joss and Main is a site based retailer and it just permits you to mail the item back to the organization.
Kindly note that the things purchased through the organization should be returned in unique pressing.
Mail Return Policy
You need to follow the given underneath steps to return your things through online mode. Items ought to be returned or exchanged in the country, where it was purchased.
- Initially, you need to login to your Joss and Main account.
- Then, you need to visit My orders page.
- Select “Return thing” tab and pick your return and discount strategy.
- Adhere to the directions and get a return affirmation email.
- Kindly note that they won’t pay for your delivery charges.
- Once, you have pressed the things, take the bundle to any UPS-approved area or dropbox.
For huge, weighty, or delicate things conveyed through unique transporter:
You need to follow similar strides above, however as opposed to printing a transportation name, Joss and main will facilitate for the transporter to get the thing whenever the timing is ideal.
Getting Your Refund
Joss and Main will initially evaluate your request on quality standing, when the things are surveyed on quality footing, you will get an affirmation through email when your return has been prepared.
If your request will be discovered acceptable on quality standing, you will be discounted to the first type of installment.
Joss and Main require as long as about fourteen days dependent on the kind of discount to measure in your record, beneath are different discount entryways:
|Type of payment||Refund will process in:||Refund and Credit Policy|
|Credit card/Debit card used while purchasing||3-5 business days||Joss and Main will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. Initial shipping and handling costs are not refundable|
|Cash||Instantly||You will be refunded via cash|
|Gift Card||1 business day||Store credit|
Return Conditions For Their Different Products
Joss and Main have a standard 30 days’ policy for a large portion of its buy.
Do recall that all returns should be in unique condition, for example unopened and with no harm done to the thing, should be perfect; merchandise too should be something very similar with its unique pressing.
|Products and purchases||Product Condition||Return Policy|
|All other merchandise||These products should be in unopened||These items can be returned within 30 days|
|Special Orders||NA||These items are not eligible to be returned or exchanged|
|Final sale items||NA||These items are not eligible to be returned or exchanged|
|Mattress||These products should be unopened and unworn The return or exchange option only applies once per order||Every mattress comes with a 100-night free trial. If you’re not in love with it after 100 nights, you can arrange a free return or exchange it for a different one|
|Large Appliance||These products should be installed and returned with original packaging Before installing the appliance, please double-check the following when it arrives: Look and damages and if you found any contact customer service team||30-day Joss and Main return policy with restocking fee to be provided in some cases|
Notwithstanding, there are a couple of things that can’t be returned:
- Freedom things
- Gift cards
- Customized things
- Packaged things at limited rates, for example “5 for $25” (except if the whole pack is returned)Things stamped “Non-Returnable” on the deal page
- Things you have effectively amassed
Expanded Holiday Return Policy
For all things bought between November 1 and December 31, the cutoff time to return those things is stretched out until January 31
Joss and Main FAQs
How would I contact Joss And Main Customer Support?
If you wish to call, you can arrive at the organization at complementary at (877)- 688-7678.
Consider the possibility that I get a surrendered thing.
Try not to stress advise them inside the 48 hours regarding the conveyance and they’ll give a substitution or a full discount.
Would i be able to get my discount back to my unique record?
Indeed! You will get the discount back to your unique method of installment. It will be credited inside 3-5 work days.
Would i be able to change my discount technique?
You can change your discount technique by means of the “Change My Refund Method” device on the My Orders page just before you have returned the item(s).
Will transportation and conveyance charges be discounted?
Transportation and conveyance charges will be discounted or credited just if the return is an aftereffect of a mistake by the organization.
Joss and Main is known for dispatching the most current deals occasions each day at 11 am, wherein you get an assortment of items
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